The holiday season is one of the most active times of the year. As the New Year approaches, order volume increases, and we sincerely thank you for your trust and continued support.
To ensure your shopping experience remains clear and comfortable, we would like to share an important update regarding website operations during this period.
Minor Technical Nuances During the Holiday Season
Due to increased seasonal traffic, you may occasionally experience minor technical inconsistencies on the website. In some cases, delivery costs may be displayed incorrectly or require additional confirmation.
- The website remains fully operational
- All orders are being accepted and processed
- No orders are lost
To prevent any inconvenience, all orders are currently reviewed and processed manually. This allows us to maintain accuracy and the high standard of service you expect.
Current Delivery Rates
Please refer to the delivery rates listed below. If the information displayed on the website differs, our team will always contact you to confirm the final delivery cost.
- Europe — Free shipping
- USA & Canada
Standard delivery: €50 / $53
Express delivery: €100 / $106 - Oceania — €70 / $73
- All other countries — €30 / $32
Manual Order Review for Your Peace of Mind
During the holiday rush, we have strengthened our manual order review process to ensure accuracy and attention to detail.
- Every order is carefully reviewed
- Delivery details are confirmed
- We contact you directly if clarification is required
Payment Methods
For your convenience, we offer several secure payment options. Once your order is confirmed, an invoice will be generated and sent to your email.
Invoice via Stripe
- EUR payments: Apple Pay, Google Pay, Revolut, Bancontact, BLIK, iDEAL, debit and credit cards
- USD payments: iDEAL, debit and credit cards
Invoice via PayPal
- EUR & USD payments: PayPal, debit and credit cards, Apple Pay, Venmo
Holiday Bonus During Technical Improvements
As a thank-you for your understanding during this period, we are offering a holiday bonus to all customers.
A 5% discount on all orders will remain active for the entire duration of our technical improvements.
While these updates are ongoing, we continue to manually review orders and confirm delivery details to ensure accuracy.
Ongoing Improvements
Our technical team is actively working to improve website stability and performance. We are approaching these updates carefully to ensure long-term improvements rather than temporary fixes.
Thank you for your patience and continued support during the holiday season. If you have any questions, our support team is always available to assist you.